Shipping Weather Problems

Bad Weather Be Gone

The start of March was not the end of these crazy storms that have affected the US as a whole. It pains me every day to see the list of states on Fedex that are experiencing delays for delivery of packages. This last round that hit the Mid Atlantic shut down down Scootertronics for 72 hours with a power outage than Comcast was down. Which has me sitting at Starbucks or where ever I can get a connection to carry on. Work all weekend to catch up with great results now to update tracking and away we go.

Getting 2013 Right

2013 Offers New Products

Scooter Performance

With every new year most companies and businesses will look over the previous year and correct and modify to limit problems from the following year. Myself I take it every 6 months. From improving stock items and doing away with items that do not sell or met my expectations to shipping and processing times. By expectations I mean the product does not measure up at all. There are a lot of performance parts that are offered (not by scootertronics) that are simply stock parts painted red. I found this many times on low cost parts. What was called performance CDI or after market was a stock part made by a factory using different color paint. Found this true for CDIs, Coils, Springs and weights by simply testing them.

2013 will have a greater need for focus on customer service. This is easily done with taking a many calls as possible plus I have installed live chat so when ever I am at my desk and do not have my head in an engine I can engage consumers with correct info for my 10 years of knowledge on scooters. With so many different sites offering the same product or one called high performance its important to engage the consumer not only to make sure they know what they ordered and its correct for their scooter that they understand processing and shipping time from Scootertronics. When consumers do not read or open the emails that are sent or understand their scooter needs it causes misunderstandings. I have orders right now that I emailed and called the customer several times still have no contact. These orders have the in-correct parts ordered for the type of scooter they have. I do post and blog about differences in scooter engines and parts. While most of the scooters with 150 engines and 16 inch wheels are now needing parts and upgrades the GY6 engine used in these are different than other GY6 engine in the CVT, Head, starter clutch, variator, final drive CDI and several other parts which I labled GY6B about 5 years ago plus some are LC. The outcome for me is an upset customer due to length of shipping when I have sent emails detailing everything. I do understand every consumer and every order is different so they are treated that way as long as consumers understand the internet is not just  Google and Amazon. Gets tough when consumers figure whatever Google says or a scooter forum post is talking about is true you know if its on the internet it must be so which is now becoming if its on the internet can’t be true.

Jan 2013 as with all beginings of a new come distributors price increases and new products and new claims of working partnerships. Have to take all these with a grain of salt since all but one of my many distributors competes for online sales with Scootertronics.

Scooter Parts Which Ones Do I Need

Scooter manufactures borrow from each other same as all products. Cars do it just think GM, Fiat-Ford and so on. Same as computers using brand name mother boards memory and so on. Some consumers feel as if the Chinese scooter manufacturers are using what has been called clones and not doing a very good job of it. Which to me its all about the prep and dealer you get the scooter from and how well they prep the scooter for what the consumer or rider needs.By taking a look at the engines and CVT drives parts become easier to supply to consumers that do not know what part they need or maybe what it is called. Early on the term GY6 were used to identify the 150cc engine used in scooters that were Chinese made while at the same time they were in Kymco, SYM, Tomos and so on with these being Taiwanese made. There are GY6 150 and GY6 50 engines which I had coined 139QMB engines in 2044 so my customers could easily understand what engine they had. I learned quickly just to ask the customer to look on the underside of the scooter where center stand meets the engine and engine model is stamped on the engine. All GY6 engine have the engine model stamp here with 139QMB, 157QMJ, 152QMI, 149QMB which is a Linhai 80cc engine used in Linhai ATVs, 158QMJ Liquid Cooled GY6 150 engine. You will see numbers like 1P39QMB. Also this s tells you piston size. 139QMB is a 39mm piston, 157 is 57mm piston and this carries on into the 250cc scooters. a 172mm has a 72mm piston same as a 169mm is 69mm which is NOT 250cc, this engine is used on Roekta models and Sunl.  These are how Chinese engine models can be indemnified which allows the consumer to be confident they are getting correct parts. With that said there are common parts that are used on all scooters 49cc-250cc as in the coil, cables, shocks, tires, rims and so on. Now remember all scooter engines have model stamped on them no matter where they are made but that is another blog post for latter. Another real easy way to help with getting parts for your scooter (Chinese) is your body style, wheel size, two stroke or four stroke and a few other small ways. There are several frames that are used all the time. Frames with 10 inch wheels will always have a 669 18 30 belt for 49cc four stroke. Frames with 12 inch wheels which are known as BO8 and BO9 for two and four stroke 49cc models. The belt size for two stroke is always 788/792 16.  This frame cam also have the 13inch wheels and have a GY6 150 engine it it also. Then there are the frames with 13 inch wheels which almost always have a GY6 150 engine. These in very Rare models will have a 49cc four stroke engine or 49cc two stroke engine which Baccio offered these for awhile and Verruci did also. The 12 inch B08 and BO9 frames are the most popular models sold, easy to ride, repair, upgrade and have the most models under different brand names. This frame is also used in many other NON Chinese brands.